Vanessa's passion for helping others is her in a 'nutshell' and always at the centre of every client interaction. Her career has spanned two decades of customer facing roles developing excellent administrative and communication skills to put you at ease with your queries. Vanessa prides herself on developing and implementing solutions to ensure the clients get the best possible outcome whether that be in changes to their programme in terms of ownership, payments, claims or utilising technology or the AIA Vitality programme.
A committed healthy living advocate herself, Vanessa is a Platinum member of AIA Vitality and is chief organiser of our AIA Vitality Health check days so she's your go to for all things Vitality.
Vanessa enjoys every day for the diversity it brings and finds her ability to assist clients in finding solutions, and helping them make informed decisions rewarding. Her warmth and caring nature are infectious and she enjoys the opportunity to put you at ease when you visit the office.